Fast Booking
Choose your Event Now!
Image Alt

Policies – MegaWatt Video Game Party in Rochester Minnesota

DEPOSIT/REFUND/CANCELLATION POLICY:

A valid credit card or debit card is required to reserve your reservation. A minimum of a 50% down payment is required to hold your reservation once we confirm your booking date and time. There will be a $25 cancellation fee for all parties or events canceled after payment is received. NO REFUND in the event of reservation being canceled within 14 days of your event. We will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

 

PRIVACY POLICY:

MegaWatt Entertainment is committed to protecting your privacy. We collect and utilize the information that you provide to us voluntarily.  We do not sell, trade, or rent your personal information to others. We may use your information to contact you in the future with promotional offers.  Contact us by phone or email (link to “contact us” page) if you do not want us to collect or use your information, or if you would like us to delete the information that we have obtained.  Our website uses cookies to collect information from visitors so we can improve your access on the site and send you special offers.  We take the security of your personal information very seriously. Any section of this website that collects personal or financial information is encrypted to protect it and is only accessed by our employees in order to process payments. If you feel that we are not following this privacy policy, or if you have concerns about how we’re using your information, please contact us as soon as possible.

 

TRAVEL SURCHARGE:

Our service area extends to a 120-mile radius from Rochester, Minnesota.  There are no travel surcharge fees within the first 30 miles.  A fuel surcharge fee will be added for travel beyond our 30 mile free zone. For distances beyond 120-miles an additional flat hourly surcharge of $40 per hour will be added. The hourly surcharge rate will be calculated for travel one way to the event over 120 miles and will be calculated in 15 minute increments.

See our Service Area page for coverage areas.

 

BAD WEATHER:

The MegaWatt Video Game Party mobile game theater is designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rain or snow, etc.) we reserve the right to reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated major storm or other strong weather event) please contact us to begin the rescheduling.  In addition there are times when the weather is not ideal yet passage to your party is still possible which may cause the game trailer to arrive late.  Our driver will remain in communication with you and will make every attempt to extend the time of the party to deliver on the full purchased party package. Refunds are not to be expected and will be delivered at the discretion of the driver. 

 

 

SUPERVISED CHILDREN:

MegaWatt Entertainment requires a parent or responsible adult to be present inside or just outside of the trailer at all times. Guests 16 and under require a parent or guardian be on property and within contact of the Game Coach should a need to contact them arises. Kids 6 or under need a parent with them at all times.

 

ALCOHOL/DRUGS:

You may serve alcohol at your event or party; however, we may require an on-site security surcharge and/or security deposit when alcohol is being served.  We reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

 

DAMAGE/INJURY:

Neither MegaWatt Entertainment nor any of its employees shall be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, we reserve the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by clients guests. Neither MegaWatt Entertainment nor its employees assume any responsibility or culpability for any injuries sustained on the clients property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.

 

FOOD/DRINK:

MegaWatt Entertainment does not allow any food, candy, gum or drinks inside the video game theater. Please have your guests consume them outside of the trailer prior to entering.

PICTURES:

While your party is in effect the Game Coach may be taking pictures of the party from inside the trailer. We may use these on our Facebook page or our website. If you do not want our Game Coach taking these pictures or posting them on Facebook or our website, please notify the Game Coach prior to the start of the party. 

TIPS:

The Game Coach is there to make sure that your group is making the most of our high-tech fun. He/She tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

 

OUR TRUCK/TRAILER:

When the MegaWatt Entertainment pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park on your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Driver will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is  long and we will need a minimum of 55 feet of space to maneuver and park. Additionally our Driver will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.

 

VIDEO GAME RATINGS:

We will play the games that the host wishes. MegaWatt Entertainment has a variety of games at all ratings and for a variety of tastes and levels of play.  Our Game Host will work with you prior to starting the party to confirm any game restrictions.  Review our game list and to learn about game ratings go to https://www.esrb.org/

By Submitting Payment you agree to these terms.